Frequently Asked Questions
Everything you need to know about Woodfast furniture and services.
What materials are used in Woodfast furniture?
We specialize in sustainably sourced hardwoods, including solid oak, walnut, and maple. Every piece is finished with eco-friendly, non-toxic oils to ensure durability and safety for your home.
How long does shipping take for large furniture items?
Standard delivery typically takes 7-14 business days. For custom or handcrafted-to-order pieces, please allow 4-6 weeks for production and white-glove delivery.
Do you offer a warranty on your products?
Yes, all Woodfast furniture comes with a 5-year limited warranty covering structural defects and craftsmanship to give you peace of mind with your investment.
What is your return policy?
We offer a 30-day return window for most items. Products must be in their original condition and packaging. Please note that custom-made or personalized items are non-refundable.
Do you provide assembly services?
Many of our larger items include complimentary white-glove delivery, which includes assembly and packaging removal. For smaller items, easy-to-follow digital and printed instructions are provided.
How should I care for my wooden furniture?
To maintain the wood's natural beauty, dust regularly with a soft cloth and avoid direct sunlight or extreme humidity. We recommend reapplying a food-safe wood wax every 6-12 months.